Friendly, approachable and committed to customer service
Our dedicated property lawyers are committed to customer service with a personal touch. Experience something different to the high street with our Unique Service Pledge.
- Welcome call within 4 hours of instruction
- Fast electronic ID Verification used wherever possible.
- We respond to all emails within 4 hours.
- Welcome Packs sent out within 24 hours.
- Calls will be returned the same business day.
- We respond to all letters within 2 working days of receipt.
Friendly, approachable and committed to customer service
Our dedicated property lawyers are committed to customer service with a personal touch. Experience something different to the high street with our Unique Service Pledge.
- Welcome call within 4 hours of instruction
- Fast electronic ID Verification used wherever possible.
- We respond to all emails within 4 hours.
- Starter Packs sent out within 24 hours.
- Calls will be returned the same business day.
- We respond to all letters within 2 working days of receipt.
Our Numbers
100,000+
Happy Customers
150
Estate Agent Partnerships
80%
Customers use our online portal
30